How to Make a Complaint You can make a complaint in any of the following ways: By Post:  Lucent Energy  2 High Street  Tunbridge Wells  Kent, TN1 1UX By Phone: 01732 22 22 92 By Email:  info@lucentenergy.co.uk Please include your name, contact information, and as much detail as possible regarding the issue you’re experiencing, including relevant dates and any supporting information. Our Complaints Process – … Continue reading Complaints Procedure